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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
Legislative/regulatory requirements | All work must comply with relevant Federal and State or Territory legislative or regulatory requirements. |
OHS requirements may include: | Relevant Federal, State or Territory OHS legislation, regulations, standards and codes of practice, and workplace policies and procedures, including the use of personal protection equipment, hazard and risk control and manual handling. |
Legislative requirements may include: | Relevant Federal, State or Territory legislation, including award and enterprise agreements, industrial relations, Australian Standards, confidentiality and privacy, the environment, equal opportunity, anti-discrimination, industry codes of practice. |
Workplace practices may include: | Site guidelines, policies and procedures relating to own role, quality assurance, procedural manuals, tool manufacturer's recommendations, ethical standards, recording and reporting, equipment use, maintenance and storage, environmental management (waste disposal, recycling, re-use). |
OHS practices may include: | Hazard identification and control, risk assessment and implementation of risk reduction measures specific to the tasks described by this unit, and may relate to: manual handling techniques standard operating procedures personal protective equipment safe materials handling taking of rest breaks ergonomic arrangement of workplaces following marked walkways safe storage of equipment housekeeping reporting accidents and incidents environmental practices |
Active listening may include: | maintaining eye contact, asking questions to clarify meaning |
Feedback may include: | verbal or written response |
Faults may include: | worn, loose or broken action parts or keyboards worn or broken pedal systems tuning instability cracks or delamination of bridges, ribs and soundboards case faults |
Workplace documentation may include: | Time sheets, customer cards, work orders, including job sheets, cutting lists, plans, drawings and designs, tool maintenance records and schedules |
Frequency of piano tuning may vary according to: | condition and age of piano amount of use of the piano quality of the piano internal and external humidity changes |
Environmental conditions may include: | piano position in home or other location air conditioning and heating seasonal temperature and humidity changes |
Quotation may include: | progressive listing of repair points in an orderly format all costs statement of warranty terms statement of payment terms, including deposit estimation of the time the instrument will be out of service |
Costs may include: | material used in repair labour travel expenses (if applicable) shipping of parts or piano |